Welcome to our website

Returns, refunds and cancellations

THE SELLER
The Seller is All Saints’ with St Mark’s Churches, Binfield.

ORDER CHANGES
Can I change or cancel my order?

Our orders are processed promptly.  As the tag-a-tile scheme is a custom order, your goods will not be covered under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013.

Can I add items to my order?
Items cannot be added to an order once it has been placed. You will need to place a new order for the additional items.

Can I remove items from my order?
It is not possible to remove items from an order once it has been placed.

How do I change my delivery address?
For security and fraud prevention the delivery address cannot be changed once the order has been placed.

RETURNS AND CANCELLATION POLICY
All Saints’ with St Mark’s Churches, Binfield is committed to selling only the finest, high quality products.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you buy goods from us online or by phone, your consumer rights entitle you to cancel your order* and obtain a full refund if you request one within 14 days after delivery of the goods.

*Exclusions
We are unable to offer refunds or exchanges on Tag-a-tile.
Your statutory rights in respect of faulty, damaged or missing items or goods which are not as described are not affected.

REPLACEMENT POLICY
If a delivery arrives and the product(s) are damaged or faulty you will need to notify us at office@binfieldcofechurches.org.uk as soon as possible or within 5 days of the delivery date to allow us to rectify the problem, failing which we shall be under no liability in respect of such non-delivery or damaged goods. you will need to return the goods in the original packing to us for inspection, at your own expense and please enclose the invoice.

DELIVERY
(a) Although every effort will be made by us to meet the estimated delivery time is applicable, this cannot be guaranteed by us, who shall not be liable for any loss or damage caused by reason of any delay in delivery and in no case shall the estimated date or time of delivery become a term of the contract.

(b) The customer must notify us in writing of the non-receipt of any goods or the receipt of any damaged goods within 5 days of the delivery date, failing which the supplier shall be under no liability in respect of such non-delivery or damaged goods.

Privacy policy
All Saints’ with St Mark’s is strongly committed to protecting the privacy of users of our online products and services as well as to respecting the Data Protection Acts 1984 and 1998. We do all that we can to protect information about participants. The following information applies to the All Saints’ with St Mark’s website and The Binfield ARC Project website, other websites linked from this site are not covered by this privacy policy.

Information about all users
The website does not capture or store personal information from site visitors without their knowledge. Data is collected on an ongoing basis using Google Analytics which helps us determine total number of visitors and how much visitors and participants use specific parts of our site so that we can improve its operation and appeal. This data is used in aggregate form only.

How we do this? Use of cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Google Analytics uses cookies to measure how many people are using the services, links and pages which are popular, time spent on the website etc, this is so that we can continue to improve the website and service for users.

Removing and disabling cookies
If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However this will affect the functionality of the websites you visit.

Terms & conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our data protection policy govern All Saints’ with St Mark’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘All Saints’ with St Mark’s’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose location is: St Mark’s Church, Binfield, United Kingdom.

All Saints’ with St Mark’s Church is a registered charity. Our registered charity number is : 1149382.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.